An Online Course with Francie Dalton, CMC

April 19 through May 26, 2010

Plot your road map to success
using Evidence-Based Performance Measures.

Click the play button on the left to hear Francie introduce her course in this 4-minute video.

Do you have a clear definition of success for each of your targeted achievements in life and in work?

Have you established early indicators to reveal what’s working and what’s not?

As you assess plans, projects, and behaviors, are your criteria objective and free of emotional bias?

Are you frustrated with staff performance that doesn’t meet your expectations?

Are you struggling to secure needed productivity increases and spending too much time trying to neutralize the resulting acrimony?

If so, here’s the good news: At their core, these frustrations have a common cause, for which the solution is both formulaic and easy to learn.

The use of Evidence-Based Performance Measures establishes both quantitative and qualitative metrics to bridge the gap between current and desired states for organizations and individuals.

Francie Dalton, CMC

Francie Dalton, CMC, is founder and president of Dalton Alliances, Inc., a Washington, D.C.–based consultancy specializing in the management, behavioral, and communication sciences. Dalton Alliances offers customized organizational and leadership assessments and follow-up services including business consulting, developmental workshops, leadership retreats, interventions, executive coaching, and professional speaking.

In addition to her book Versatility: How to Optimize Interactions when 7 Workplace Behaviors Are at Their Worst published by the American Society of Association Executives, Francie's articles have appeared in Harvard Management Update, CEO Magazine, Investors Business Daily, The Washington Post, The New York Times, and in hundreds of other trade and industry media. She has been a regular columnist for the Washington Business Journal on issues of leadership, and has appeared on both CNN and CNBC.

A veteran of the Vietnam Era, Francie was trained as a German linguist, serving with the U.S. Army Military Intelligence Service. She then took her Masters in Business from Johns Hopkins University, and in 1991 founded Dalton Alliances, Inc., serving corporations and associations worldwide

Francie is an instructor for the Institute of Organizational Management program offered by the U.S. Chamber of Commerce, and taught business management to doctoral candidates for 9 years at the University of Maryland. She has also earned the coveted Certified Management Consultant (CMC) designation, an achievement shared by less than 12 percent of professional consultants globally.